Emergency Response
Emergency Fire Damage Request in Charlotte
Describe the urgent property condition. Provider availability and arrival timing are confirmed after request review.
What to do before provider contact
Four things that protect your home and your insurance claim in Charlotte.
- Don't re-enter until the fire department clears the structure
- Don't wipe soot from walls or fabrics — wrong cleaning sets stains permanently
- Ask for a copy of the fire report — your insurance claim will need it
- Start a list of damaged items from memory now, while it's fresh
What the request does
Request review
Requests are reviewed before provider availability and timing are confirmed.
Provider timing
Arrival timing depends on provider availability and is confirmed after request review.
Written assessment
Request inspection terms and a written scope before authorizing work.
Request provider contact
Describe the property issue. An independent local provider may contact you after the request is reviewed.